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Support & Education

Once you're set up with your coffee offering we're here for whatever support and education you might need. We can speak with some authority when it comes to running a busy café because, unlike most roasters, we have taken the leap ourselves into café operations, so we know how you must be feeling. We’ve side-stepped the pitfalls and cleared all the hurdles and now we’re here to guide you through the maze that is starting up a new venture in the speciality coffee game. We’ve made the mistakes, so hopefully you don’t need to.
Our account managers have all spent time on the bar. They are experienced baristas, trainers, competitors, technicians and full-time coffee nerds. We are always out on the road or on the end of the phone to help you with any support and education you might need.
Whether you’re a new start-up with no previous experience or a seasoned barista looking to take the plunge into competition, we devise training schedules to suit the needs of the individual. We will cover everything from farm-gate to final product, to help you understand all the little details that make that cup of coffee taste so damn good.

The doors of the Roastery and the Cafés are always open to our extended family of coffee makers.


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